Conditions Générales de Vente (CGV)

Last updated: 04/09/2025]

Article 1 – Purpose

These General Terms and Conditions of Sale (“GTC”) govern the conditions under which
Comptagency (the “Firm”) provides its services
(accounting, tax, social, payroll, advisory, management support, guidance, etc.) as described on
comptagency.com and/or in commercial documents.

Article 2 – Scope

The GTC apply to all services provided by the Firm to professional clients and, where applicable, to consumers,
unless otherwise agreed in writing. Any order implies full and unconditional acceptance of these GTC.

Article 3 – Quote and acceptance

Each engagement is subject to a quote or an engagement letter specifying the nature of the services,
the scope of work, duration, deliverables and fees. The quote is valid for
30 days from its issue date. Acceptance results from signing the quote/engagement letter
or any written agreement (email, electronic signature).

Article 4 – Pricing and invoicing

Prices are expressed in euros, excluding taxes (excl. VAT), VAT charged at the rate in force unless otherwise stated.
Monthly packages may be offered (e.g., Essential, Comfort, Performance) as well as optional
and additional services billed separately as per the quote.


Invoicing occurs according to the agreed frequency (monthly, quarterly, one-off) and may
include an onboarding fee where applicable.

Article 5 – Payment terms

Payments are made by bank transfer, direct debit, cheque, or any other method accepted by the Firm.
Unless otherwise specified, invoices are due within 30 days of the invoice date.


In the event of late payment, statutory late-payment interest applies automatically from the day
following the due date, without prior formal notice. For business clients, a fixed collection fee of
€40 is due (not applicable to consumers).
The Firm reserves the right to suspend performance until full payment is received.

Article 6 – Right of withdrawal (consumers)

If the client is a consumer who has contracted at a distance, they have a period of
14 days to withdraw without giving any reason, from acceptance of the offer, in accordance with
the French Consumer Code. The right is exercised by an unambiguous statement sent to
mgirod@comptagency.com.


The consumer acknowledges that if performance begins before the end of the withdrawal period at their express request
and with their agreement, they waive the right of withdrawal for the portion fully performed and remain liable
for the part already carried out.

Article 7 – Performance & Firm’s obligations

The Firm performs its engagements in accordance with the professional and ethical standards of the French Institute
of Chartered Accountants, with an obligation of means. Timeframes are indicative unless otherwise agreed in writing.

Article 8 – Client obligations

The client undertakes to provide, within agreed timeframes, information and documents that are complete, accurate and
truthful, necessary for proper performance of the engagement, and to promptly report any change in circumstances.
The client remains responsible for the declarations and information they validate or submit to authorities.

Article 9 – Liability & force majeure

The Firm cannot be held liable for consequences arising from information that is incomplete, inaccurate or
submitted late by the client, nor for any misuse of deliverables. In any case, the Firm’s
liability is limited to the amount of fees received for the engagement concerned.


The Firm’s liability shall not be incurred in cases of force majeure under French law
(events that are unforeseeable, irresistible and external, making performance impossible).

Article 10 – Confidentiality

Both parties undertake to maintain strict confidentiality regarding the information and documents exchanged.
The Firm is bound by professional secrecy within the applicable legal and regulatory framework.

Article 11 – Personal data (GDPR)

The Firm processes personal data in accordance with the GDPR and the French “Informatique et Libertés” law.
Purposes, legal bases, retention periods and data subject rights are detailed in the
Privacy Policy. Any request may be sent to
[dpo@domain.com].

Article 12 – Term, termination & reversibility

Recurring engagements (packages) are concluded for an open-ended term with, unless otherwise specified,
an initial commitment of 12 months. They may be terminated at any time by registered letter with
acknowledgment of receipt, subject to a 3-month notice period.


In the event of a material breach not remedied within 15 days of formal notice, either party may
terminate as of right. At the end of the engagement, the Firm shall return, upon request, documents
belonging to the client and, where applicable, provide reasonable reversibility (transfer of the
elements necessary for continuity), with any related costs specified in the quote.

Article 13 – Consumer mediation

In accordance with Article L.612-1 of the French Consumer Code, a consumer client may refer
the matter free of charge to the mediator designated by the Firm for the amicable resolution of a dispute:


AME Conso (Association des Médiateurs Européens)
11 place Dauphine – 75001 Paris – France
Website: www.mediationconso-ame.com
Email: mediation@ame-conso.com

Article 14 – Governing law & jurisdiction

These GTC are governed by French law. In the absence of an amicable agreement, any dispute relating to
their formation, validity, interpretation or performance shall fall within the jurisdiction of the courts
with jurisdiction over the Firm’s registered office, subject to mandatory provisions applicable to consumers.

Article 15 – Miscellaneous

The nullity of any clause shall not affect the validity of the others. The fact that the Firm does not invoke
a clause shall not be deemed a waiver. The Firm may update the GTC at any time; the binding version is that
in force on the date the offer is accepted.

Article 16 – Contact